A primer for mental health professionals
The immediate response to events such as disasters is stress, about which we have prepared information for the public, for health care professionals, and for public safety workers. This fact sheet is an overview of stress-related disaster as it relates to health care and mental health care.
Stress is an elevation in a person's state of arousal or readiness, caused by some stimulus or demand. As stress arousal increases, health and performance actually improve. Within manageable levels, stress can help sharpen our attention and mobilize our bodies to cope with threatening situations. As the following graph illustrates, “optimal” stress involving functional amounts of arousal contributes to effective task performance, including response to disaster.
But beyond that optimal level there is deterioration of health and performance begins to lessen, so it is important to manage stress in order to keep it in the “good” range.
Stress is mediated by appraisal, a cognitive “story” that we tell ourselves about the disaster circumstances and our response to them: Have we had this experience before? If so, how did we respond? What was the outcome? Can we cope with the situation now? If there's doubt as to any of these questions, the stress response elevates.
Here are some common stress reactions in response to disasters, experienced to varying degrees by everyone involved with them, and which you will experience as well.
Symptoms of stress that may be experienced during or after a traumatic incident |
Physical* |
Cognitive |
Emotional** |
Behavioral |
Chest pain* |
Confusion |
Anxiety |
Intense anger |
*Seek medical attention immediately if you experience chest pain, difficulty breathing, severe pain, or symptoms of shock (shallow breathing, rapid or weak pulse, nausea, shivering, pale and moist skin, mental confusion, and dilated pupils). |
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- Remember that stress response, grieving, coping, and resiliency are all processes, not events, and therefore take place along a more or less predictable, but always dynamic, timetable.
- Monitor yourself and others for signs that you may need stress management assistance, if any of the following become persistent and extreme:
- Difficulty communicating thoughts
- Difficulty remembering instructions
- Difficulty maintaining balance
- Uncharacteristically argumentative
- Difficulty making decisions
- Limited attention span
- Unnecessary risk-taking
- Tremors/headaches/nausea
- Tunnel vision/muffled hearing
- Colds or flu-like symptoms
- Disorientation or confusion
- Difficulty concentrating
- Loss of objectivity
- Easily frustrated
- Unable to engage in problem-solving
- Unable to let down when off duty
- Refusal to follow orders
- Refusal to leave the scene
- Increased use of drugs/alcohol
- Unusual clumsiness
- Practice self-care and coping for yourself.
- Be aware of more serious signs of stress in yourself and in your patients as they may indicate Post-Traumatic Stress Disorder:
- Intrusions, such as flashbacks or nightmares, where the traumatic event is re-experienced.
- Avoidance, where the person tries to reduce exposure to people or things that might bring on their intrusive symptoms.
- Hyperarousal, meaning physiologic signs of increased arousal, such as hypervigilance or increased startle response.
Although the effects of PTSD are serious and difficult to deal with, it can betreated by a variety of forms of psychotherapy and medication.
Web Links
This is the homepage for the National Center for Posttraumatic Stress Disorder. It has fact sheets and resources covering all aspects of PTSD, including information geared specifically toward mental health care providers.
This is part of SAMHSA’s “Guide to Managing Stress in Crisis Response Professions”. It lists, explains, and differentiates between common and extreme responses to stress.
This guide lists some helpful stress management techniques that both you and your clients can use following a disaster.
This is an annotated bibliography of disaster mental health resources.
This is a PowerPoint presentation on the mental health consequences following the World Trade Center disaster. It outlines the immediate and long term responses to the event and the therapeutic interventions utilized as well as a summary of their effectiveness.
This FEMA fact sheet provides hints for recognizing stress and tips for relieving stress.
This journal article examines research findings on the effects of stress and trauma on immune response and health behavior.
This disaster resources website, by the University of Illinois, has information on preparing for disasters and coping in their aftermath.








